Security Information

How we protect your account information

We employ industry-proven standards and technologies to protect information in our environment:

• We protect our systems and networks with firewall systems.
• We employ intrusion detection software and monitor for unauthorized access.
• We maintain and selectively review activity logs, to prevent unauthorized activities from occurring within our computing environment.
• We use encryption technology to protect any sensitive information that is transmitted to you over the Internet.
• We control access to your information inside our company by limiting employee access to systems and data based on business requirements.
• We build information security into our systems and networks by following our Information Security policies and procedures.
• We have added an additional layer of verification to our login process to further secure and protect you and your transactions. Along with your unique Login ID and Password, Secure@AllTime captures information to create a personal access signature. If we are unable to identify you and your computer when logging in you will be presented with security questions that you selected and answered during your enrollment. Simply provide the correct answer and you will be logged into your account profile.

Your responsibilities

You hold the key to protecting the security of your access to our services. You can help prevent unauthorized access by following these simple security tips:

• Protect your login ID and password by keeping it unique and known only to you and not making it available to any unauthorized individual.
• Change your password routinely; a good rule of thumb is every 90 days.
• Choose a password that is at least 6 characters, a combination of letters and numbers, and difficult to guess. Avoid using an easily guessed password such as a word found in the dictionary, your name, your significant other's name, your pet's name, or your birthday.
• Do not display your password in a place where others can view it.
• Log off the AllTime Online system by clicking on the exit option. Upon exiting you will receive a message confirming that you now logged off of the AllTime Online system. We also suggest you clear your disk cache by shutting down your browser which will, in effect, clear your cache; alternatively, you can clear your cache using the instructions provided in your browser's online help system.

If you believe that an unauthorized person has accessed your account, please change your password immediately and contact us at:
Santa Barbara Bank & Trust - 1.888.400.7228
First National, South Valley National or San Benito Bank - 1.800.495.7100
First Bank of San Luis Obispo - 1.866.733.2756